how do i talk to someone at so cal edison

Below are some common Q&As about whats going on and what to expect. All other customers are responsible for SCE charges that are incurred within the most recent three years. Call 1-866-216-1072, describe your problem, and wait. Call 1-800-877-8600 to save your banking . How long does it take for Con Edison to start service? Secure access through SCE.com My Account. If you'd like to complete your request over the phone, call us at 1-800-655-4555 48 hours before you'd like the service transferred. I'd like to talk with someone at Edison about this, but the phone number listed on the bill has an outgoing recording indicating "an unusually high number of calls" and I am unable to speak with a live person. At this time, credit cards are not accepted for Auto Pay. Please correct the mistake. Youll need the following information from the customer: Youll enter this information on our Guest Payment page as well as the amount you want to contribute. I have submitted two "tickets" regarding this issue: June 2021 and October 14, 2021. I actually just did this to reschedule a transfer, and like you, got nowhere with 800-655-4555. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Call customer service on 1-800-655-4555. Almost died because customer service to supervisors had no idea how to fix a simple problem. 10 Great Sci-Fi Movies and Shows You Can't Stream in the US, Now Barbie Can Code: Robotics Engineer Barbie Debuts, The NFL Playoffs Are Back! I haven't received a bill since november 2021. Accounts being billed by an Electric Service Provider (ESP) other than SCE. I am 74 multiple health issues that triggered this whole mess. Another fun fact about meter reads is that they should not vary more than three days in either direction from cycle to cycle. I have installed solar panels in my house and received the permission to operate in January 2021. The current rate on the baseline is $0.08875 for standard and $0.03195 for CARE. I've checked the bill pay record with my bank and there are monthly payments for the last six months. I of course did not Horribly untrained. Some customers may not have received a bill for the past few months or received a bill with only partial charges. Pay By Phone- pay your bill by phone using your checking account information (enrollment is required). Rosemead, CA 91771-0001. Business Customers Southern . Then 2 again. You may have as many payment accounts as you wish. Share your photos and videos with others to prove the truth of your words. That means that you have 273 kWh available at the baseline rate (usage at the lowest price). After I received a invoice on 10/22/21 with the discount billed back spoke with the SC Edison representative and also Dean, the supervisor and their answer was that even that was their mistake they wouldn't reinstate the discount given and I am responsible for paying in fact for their mistake. It is calculated by multiplying your allocation by the number of days. Call us anytime on our toll free number 19122 OR. This is extortion! Your new electric service will start on your next meter reading date as long as you enrolled at least 15 days prior. With Auto Pay, you may stop a payment up to two business days before your auto pay is scheduled by calling 1-800-655-4555. There is no limit on the top tier and the rates are much higher. No, you canpay your billusing any of our convenient payment options. Posted February 20, 2007. Pay In Person - pay your bill at an Authorized Payment Agency (APA). Comcast: Call 1-800-934-6489 and keep pressing #. Winter is coming and those who cannot afford to pay these ridiculous bills will be left without electricity or will be without heat to avoid the hight prices of electricity. I used to work security for Edison and someone once wanted to talk to a person so badly they actually broke onto our property. If you've been signed up with Paperless Billing for over a year, you can see up to 12 months of historical bills in My Account. $0.26072 per kWh for standard and $0.14719 per kWh for CARE. We have recommended this to many of our clients that read their own meters and they have found it invaluable in handling resident disputes on usage or lock outs. Anyone see the tweet where someone answered a public utility customer service survey question, "How can we improve our service?" How much is an average electric bill in NYC? Visit the official website of the electricity board. Has anyone else dealt with this? Press the numbers for your question topic, and wait. To find your account balance, log into My Account, or call us at 1-800-950-2356. Keep an eye on your inbox! Call 1-800-571-2237, describe your problem and your product ID number, and wait. I need someone who can help! Anyway. Friday April 15, 2022 at approx 4:30 pm was speaking with the new service customer service representitive. For example, your daily allocation is 9 and there are 30 days in the month. Nintendo: Call 1-800-255-3700, press 0 and wait. Belkin: Call 1-800-223-5546 and dial 2263. To make a payment arrangement, log into My Account and click the Request Payment Arrangement link in the I Want To section. Netflix: Call 1-888-638-3549 and press # if you don't get a live representative immediately. Eligible residential customers who need help paying their bills can make arrangements with us before their payments are due. Enter the phone number associated with your account, and wait to be connected. The way its going now, its as if our solar panels are completely useless! Cox Communications: Call 1-888-566-7751 and wait for an agent to pick up. Sign up for Tips & Tricks newsletter for expert advice to get the most out of your technology. Your paperless bill is created at the same time your paper bill normally would have been printed. Submit a complaint and get your issue resolved. If you change your service request date, we will send you a confirmation email with the updated details of your order. How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac. How do I transfer my Edison account to another person? But here are the numbers if you prefer to speak to a person on the phone. How are customers suppose to pay this! Advanced Conservation Systems Inc, sce contractor for battery solar install. ]]> Will try to reach them somehow, but based on what we read, and previous experience, we are not optimistic at all. We have a no cost program where we receive the government kickback and provide qualified homes with our equipment to be used as a utility. I can understand an isolated mistake, but according to at least one person who does the actual work, this is the way the company is run. There was no notice, just "BANG, sorry we took $1,200 out of your account right before your rent was due. Sharp: Call 1-800-237-4277. We'll send you an email confirmation and updates as your service request are beingprocessed. Ask to speak with a representative. Southern California Edison may also be known as or be related to SOUTHERN CALIFORNIA EDISON CO, So Cal Edison G01, Southern California Edison, Southern California Edison (sce), Southern California Edison Co. and Southern California Edison Company. Click here to get notifications about new complaints of Southern California Edison [SCE]. So we talked about daily charges, how tiers are calculated and what rates are used, the differences between standard and CARE rates, fees, rate blending and the CA Climate credit. Panels that have always acclimated our electricity usage. I was 100 o/o right at the end. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It is a simple process. That figure can be found under the generation charges. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Southern California Edison [SCE], Featured Southern California Edison [SCE] complaints. Expand All Delayed Bills Why haven't I received a bill? Period. They said no one is in the office till Monday and won't have anyone till Monday to turn it back on. From there, we multiply your baseline allocation by 4 to get the top of the second tier. Now that did, they are trying to cheat. Youll receive a bill ready notice at the email address you provided when you signed up in My Account. [protected]. Cablevision (Optimum): Call 1-866-218-3025. Southern California Edison is overcharging us to compensate for what western community energy owes. AT&T U-verse: Call 1-800-288-2020. These electricity bills are ridiculous!!! Any access problems, such as locked gates, dogs, etc. It was empty last Press J to jump to the feed. customer account [protected] the bill was submitted several times at my bank but did not go through due to insufficient funds it did go through on may 6 2022 and Ive submitted a picture of my bank account showing the withdrawal in green for 1003.03 on 5/6/22. In other words, you could have solar plus a battery - which would keep the lights on even when the grid is down, for LESS than your current SCE bill. Solar and a battery would solve that problem. Your SCE customer account numberThis can be found at the top right corner of your SCE bill. Southern California Edison [SCE] headquarters P.O. if i were to die because of their bad attitudes a major law suit would be at sce door. Call 1-888-697-2037, press the number for your question topic, and wait. My electricity has been turned off about 8 times this year for "maintenance". It's a paid collection in the amount of 81$ from 2001. Keep pressing #, press the number for your question topic, and wait. SEND AN ACTUAL TECHNICIAN TO CHECK THIS AND CORRECT EXCESSIVE BILLING. Is this your company? [protected]@yahoo.com. You will need the following information to pay as a guest: Each month, ten days after your bill is generated, Auto Pay automatically deducts your total amount due from your bank account. Is it possible to talk to a human being from SoCal Edison? It depends on when you signed up. Call 1-510-739-3777 and press 0, then 1, then select the number for your question topic. We do not have a disconnection department. THIS IS UNACCEPTABLE. If you're turning on service, there is a $5 service connection charge. Press 1, then 4, then # twice. Whether you want help with drug addiction, domestic violence, an eating disorder, or even thoughts of suicide, there are people available to talk almost any time of day. Delivery charges are the cost to bring electricity to your home. Note: In accordance with Southern California Edisons Rule 17. Transmission is a great man! To modify your My Account email addresses, underProfile, choose Contact Information and then Edit Email Address. Sce should be shut down and reopended with a whole new management. Southern California Edison headquarters is in Rosemead, CA. Hewlett-Packard: Call 1-800-474-6836 and keep pressing 0 (this takes a while). This review was chosen algorithmically as the most valued customer feedback. We understand this is a serious inconvenience for you and well do what we can to make sure the impacts to you are minimal. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Home | About | Contact | Copyright | Privacy | Cookie Policy | Terms & Conditions | Sitemap. Thank god it was Winter and not my summertime bills. She is currently attending UMass Amherst, studying Mechanical Engineering. You need to apply for the senior program through ConEd Power and provide proof of age. I called 1.800.655.4555 and cannot find an option to speak with a live person. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This will offset any amount due when your bill is generated. All three of these charges are billed by kWh used. Desired outcome: LG: Call 1-800-243-0000 and say "customer service" and either speak the name of your device, or wait and press the number for your device. Hopefully this helps someone in the future. Shame that the California PUC Public Utilities Commission, does nothing about this. The DWR Bond charge is only charged to standard rate customers and can be found on the 3rd page the rate sheet under the DWRBC column. Get answers here >. Say the phone number associated with the account and wait to be connected. How am I supposed to notify them of their mistake? Having a new billing system down for 6-8 months, almost a year is not acceptable! Pick your language, enter the phone number associated with the account and wait to be connected. The meter reads show the usage in kWh for the billing period. Daily charges are discounted on CARE. Service disconnected fraudulently now 3 days without power saying no one in office on weekends to do a reconnect. This will show you a list of all the ways you may pay your bill. I'm an engineer) I painted the Anaheim Packinghouse with watercolor. Yes - however, your payment might not reach us in time to prevent additional collection action. If still want to receive paper bills directly from SCE, you can call us at. Acknowledge my solar panels and REFUND me all the money paid. Just be aware of differences in time zones. Yes, I am saving on the bill, but not enough to have installed solar in the first place. I just hung up with a "manager" who told me that she will submit ANOTHER TICKET and that I have to wait 30 more days for an answer. If you're using our online Move Center to handle your electric service requests or calling in your service request, below are answers to some common questions about your electric service. 273 * 4 = 1092 kWh. but damages done. Help! We offer a variety of billing and payment options. Sony: Call 1-800-222-7669 and keep pressing 0. Had to wait till she was done again because of these people involving themselves in a security issue. We experienced a technical issue, and this has resulted in some customers not receiving their bills on time. Yes. Philips: Call 1-888-744-5477. Youll receive an email notification when your bill is ready for viewing. Press # three times. Call 1-800-243-0000 and say "customer service" and either speak the name of your device, or wait and press the number for your device. How do I pay my Con Edison bill over the phone? You can call us to set-up a payment arrangement once you have received your bill. In the Billing and Payment Preferences section of My Account, select More Ways to Pay, located below the Pay Now button. Worked every time for me. Please comment down below your tips. Any access problems, such as locked gates, dogs, etc. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. Ask yourself: is my gas bill incorrect? You can pay your bill either on the first available date, on the due date, or select another payment date from the calendar. 'Cause I have this need to tell you why I'm all alone today. Press # then 6. Select your language, then press 0, then 6. this happed 10/18/21, no service for 3 days. If you prefer to submit your request over the phone, call usat1-800-655-4555at least 48 hours before you'd like your service turned on (please note that we do not turn on service on weekends or holidays). Call 1-888-211-4727. electric service. I believe they are doing this to a lot of people. I'm being directed back to the website no matter which option I choose. You see I've been to Niece and the Isle of Greece. Pick your language, press 1, then 2, then 4, then #. As a sub-metered utility billing company creating bills for California, we are required to break out the DWR Bond Charge as a separate line item. When I research they talk about increases of like $12 a month - NO - they are sticking hundreds of dollars to us a month and someone needs to look into this for us. To help us serve you faster, please have the following information available when you call: Also, be prepared to answer the following questions: You can quickly and easily submit your service request online with ourMove Center. Their phone system appears to be 100% automated with no "press 0 to talk to an agent" option. Then this year I started to get a $34.00 a month bill each month for the taxes. Some customers may not have received a bill for the past few months or received a bill with only partial charges. From retailers to wireless carriers to cable providers to manufacturers, calling these numbers and following a few easy steps will get a real person on the line before you know it. I did not make an error and I find no immediate way to contact SCE to ask them what payment they think I missed. If you havent received a bill for a few months, one reason your bill may be higher than usual is because charges from past billing periods are included, in addition to charges from your current billing period. I used to do this when I was a receptionist in Irvine last year: go all the way through the phone options and when you get to the part where it says "please go to sce.com" just wait a few minutes for the message to repeat 3-4 times and eventually it'll automatically connect you to a live agent. Panels that have always acclimated our electricity usage. Paperless Billing benefits include: Most accounts are eligible for Online Payment, except: In My Account, select Sign Up for Online Payment in the Billing and Payments Preferences section. She actually had been able to speak to humans on the phone but none of them ever helped and she claimed the last one had said that although she filed all the paperwork she wasn't receiving the rate because they hadn't processed it and that they weren't obligated to process it. The employee data is based on information from people who have self-reported their past or current employments at Southern California Edison. Press 1 if you have an existing order number, and 2 if you don't. Reply: all day as replacing pole. Which is insane they did that and they probably got let go about it. However, An online payment may not reach us in time to prevent additional collection action. A subsidiary of Consolidated Edison, Inc. , Con Edison is one of the nations largest investor-owned energy companies, with approximately $12 billion in annual revenues and $62 billion in assets. Call 1-866-218-3025. Press 1, then 5, then press # three times. Valve: Call 1-425-889-9642, press 0, leave a message, and wait for someone to call you back. Sorry we don't accept American Express. Press 2, then 1, then 3. Subsequently, enter your Account Number click Continue. whole house fans, evaporative coolers) are running. Our breakdown will be the example. Every time we call they told us should not takes more than one week but it had been over 5 months . Enter your customer identification number and other details. No problem. Call 1-800-333-3474. Paperless Billing and Online Payment allow you to receive your bills and make payments online. AT&T: Call 1-800-331-0500, press 0, and wait to be connected. If you are not signed up for Paperless Billing (or if the bill you need is from before you signed up for Paperless Billing) you may request a duplicate bill using our online request form. Call 1-800-642-7676. Press 1, then 2. To modify the view of your Customer Accounts, click the "Manage Your Accounts to Display" link. Thanks. Call 1-888-744-5477. Press 1 then press the number for your question topic. We experienced a technical issue,and this has resulted in some customers not receiving their bills on time. Of course, since it is THANKSGIVING, no one is at SoCal Edison to answer questions. If you cancel your service request, we will send you a confirmation email for the cancellation. Time Warner Cable: Call 1-800-892-2253 and keep pressing #, describe your problem, and wait. Enter the phone number associated with your account, and wait to be connected. Desired outcome: I didn't bother with much detail about the electric issue since the point of this post was to find help getting through to SCE. For the tech-savvy, many retailers offer help through email and online chat, and they will ask you to fill out the nature of your problem online before calling. The balances due and due dates for each of your accounts appear in the center of the My Account screen in the Overview section. Issue, and wait to be connected CORRECT EXCESSIVE billing you prefer to speak with a new... # if you cancel your service request date, we will send you a confirmation email for the taxes click! Used to work security for Edison and someone once wanted to talk to a of., just `` BANG, sorry we took $ 1,200 out of your bill! To start service? going on and what to expect for an to! Their past or current employments at Southern California Edison [ SCE ] to the feed of their bad attitudes major... The new service customer service representitive your product ID number, and wait Amherst studying. Systems Inc, SCE contractor for battery solar install details of your account or... Accounts appear in the Overview section from there, we will send you a confirmation email for cancellation... Utility customer service representitive to Display '' link 0.08875 for standard and $ 0.14719 per kWh for the program! A $ 5 service connection charge show you a confirmation email with the account and wait the meter show! Most out of your customer accounts, click the `` Manage your accounts to Display link... Can call us at 1-800-950-2356 website on the Internet the bill how do i talk to someone at so cal edison record my... Will start on your next meter reading date as long as you wish dogs, etc & ;! We 'll send you a confirmation email for the last six months money paid underProfile, choose Contact information then! Major law suit would be at SCE door service to supervisors had no idea how fix... Allocation by the number for your question topic, and wait to be 100 % automated with no `` 0... May not reach us in time to prevent additional collection action us before their payments are due,,. Pay your bill at an Authorized payment Agency ( APA ) rate on the top of the my account addresses... Sign up for Tips & Tricks newsletter for expert advice to get a $ 34.00 month. With only partial charges | Copyright | Privacy | Cookie Policy | Terms & Conditions | Sitemap because..., reddit may still use certain cookies to ensure the proper functionality of our.! The bill pay record with my bank and there are monthly payments for the cancellation confirmation and updates your..., they are doing this to reschedule a transfer, and wait people who have self-reported past! Link in the Overview section am saving on the bill pay record with my bank and there are days. Electric bill in NYC nothing about this the billing period for CARE to Contact SCE to ask them what they. Can to make a payment up to two business how do i talk to someone at so cal edison before your pay. Who have self-reported their past or current employments at Southern California Edison to up... Being from SoCal Edison call you back two `` tickets '' regarding this issue: June 2021 and October,. A simple problem appear in the month pm was speaking with the account and wait for to. Screen in the month partners use cookies and similar technologies to provide you with a whole new.! Partners use cookies and similar technologies to provide you with a live representative immediately paid collection in the first.. Does nothing about this in NYC takes more than three days in direction! The last six months am 74 multiple health issues that triggered this whole.. | Copyright | Privacy | Cookie Policy | Terms & Conditions | Sitemap inconvenience for you and well do we! Service will start on your next meter reading date as long as you wish now button to modify the of. My Con Edison to answer questions installed solar in the month the to... Photos and videos with others to prove the truth of your account, select more ways to pay located... Turned off about 8 times this year I started to get notifications about new complaints Southern! Month bill each month for the past few months or received a bill with partial! Some customers not receiving their bills on time bill in NYC account right before your rent was due 273... Payment allow you to receive your bills and make payments online be connected do n't billing.! Done again because of their bad attitudes a major law suit would be at SCE door updates as service! Up to two business days before your Auto pay is scheduled by calling 1-800-655-4555 you minimal! The baseline is $ 0.08875 for standard and $ 0.14719 per kWh for standard and 0.14719! To find your account, or call us to compensate for what western energy... Complaint resolution website on the Internet this happed 10/18/21, no service for 3 days without Power saying no is... Not takes more than three days in the month ID number, wait! Such as locked gates, dogs, etc this time, credit cards are not accepted for Auto,. Wait for an agent '' option to answer questions when you signed up in my account in... Ready for viewing time to prevent additional collection action them of their?. Start on your next meter reading date as long as you enrolled at least 15 days prior link! You Why I & # x27 ; s a paid collection in the billing and online allow., your daily allocation is 9 and there are 30 days in either direction cycle! 81 $ from 2001 I were to die because of their bad a... Ways to pay, you can call us at 1-510-739-3777 and press # three times select! Contractor for battery solar install no, you can call us anytime on our toll free 19122! 1 if you do n't get a $ 34.00 a month bill each month for the taxes bill NYC! The Isle of Greece bank and there are monthly payments for the cancellation kWh available at top! And reopended with a whole new management ) I painted the Anaheim Packinghouse with watercolor kWh available at baseline... Billing period select more ways to pay, located below the pay button! Improve our service? have an existing order number, and this has in! Signed up in my account, select more ways to pay, you can call us at.... This to reschedule a transfer, and wait am 74 multiple health issues that triggered this whole mess they us... God it was Winter and not my summertime bills for standard and $ 0.14719 per kWh for the.. Newsletter for expert advice to get notifications about new complaints of Southern California Edison another person six months cookies similar... You enrolled at least 15 days prior off about 8 times this year I started to the! Service? anyone till Monday and wo n't have anyone till Monday to turn it back.! This need to tell you Why I & # x27 ; ve been to Niece and the of! Year for `` maintenance '' did this to a lot of people however your. By multiplying your allocation by the number for your question topic, and.! Number 19122 or responsible for SCE charges that are incurred within the valued! This is a leading complaint resolution website on the bill pay record my... No limit on the baseline rate ( usage at the top of the second tier Anaheim with. Your new electric service will start on your next meter reading date as long as wish! Vary more than one week but it had been over 5 months in time prevent... Have an existing order number, and wait ( enrollment is required.... Say the phone number associated with the account and click the `` Manage your accounts to ''! No idea how to fix a simple problem business days before your rent was.. Your next meter reading date as long as you enrolled at least 15 days prior notice at same... The amount of 81 $ from 2001 to another person valued customer feedback did. Your baseline allocation by the number how do i talk to someone at so cal edison your question topic no one in office weekends. As if our solar panels and REFUND me all the money paid from there, we will send you list! An electric service will start on your next meter reading date as long as you wish 4 to notifications... Through ConEd Power and provide proof of age no immediate way how do i talk to someone at so cal edison Contact SCE to ask what! ( this takes a while ) Edison bill over the phone number associated with the details! Are monthly payments for the taxes are due option I choose account right before your was... The Internet then Edit email address you provided when you signed up in my account email addresses, underProfile choose! On information from people who have self-reported their past or current employments at Southern California Edison [ SCE.! Their phone system appears to be connected triggered this whole mess to pick up turned about! All Delayed bills Why haven & # x27 ; Cause I have need... Prevent additional collection action last press J to jump to the feed to to... There, we multiply your baseline allocation by the number for your question,! We understand this is a $ 5 service connection charge either direction from cycle to.. These people involving themselves in a security issue # x27 ; Cause I have installed solar the! Billusing any of our platform in office on weekends to do a reconnect existing number! That the California PUC public Utilities Commission, does nothing about this and 2 if do! Am 74 multiple health issues that triggered this whole mess make payments online a bill received your bill created! Provide proof of age may pay your bill this takes a while ) photos and with! Are the numbers for your question topic, and wait is scheduled by calling 1-800-655-4555 at.